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Alexis Burbul

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Activity overview

Latest activity by Alexis Burbul
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    Alexis Burbul created an article,

    Invoicing

    On your Merchant HQ, you may send an invoice to your customers to collect payment for an order they make - typically over the phone. Once an invoice is created, the customer will receive an email f...

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    Alexis Burbul created an article,

    ADA Plate Instructions

    The Poynt 5 device has the ability to add an accessibility plate on top of the main screen that allows for customers who require assistance in entering their PIN during a transaction. To purchase t...

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    Alexis Burbul created an article,

    What's New In June?

    The following enhancements were released to Poynt merchants in June. Let's dive in. 1. Search Results Enhancements | Wherever you conduct a search on your Poynt device, when you tap an article, the...

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    Alexis Burbul created an article,

    Reprint a Receipt

    Merchants have the ability to resend a receipt for a transaction that previously occurred on their devices by locating it in the Transactions list.  Once identified, tap on the Transaction list you...

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    Alexis Burbul created an article,

    Customize the Tip Amount Displayed

    For tip enabled merchants, the customer-facing screen will prompt the customer to select a tip. As a manager, you may customize the following:  Select whether prompted amounts are displayed in dol...

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    Alexis Burbul created an article,

    Merchant Updates - April 2018

    The following enhancements were released to Poynt merchants in April. Let's dive in. 1. Suggested Apps in Search | When you launch the search bar anywhere on the device, we’ll offer some Suggested ...

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    Alexis Burbul created an article,

    What's New in April?

    The following enhancements were released to Poynt merchants in April. Let's dive in. 1. Suggested Apps in Search | When you launch the search bar anywhere on the device, we’ll offer some Suggested ...

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    Alexis Burbul created an article,

    What's New in March?

    The following enhancements were released to Poynt merchants in March. Let's dive in.   1. Drag-and-Drop Catalog Tiles  - Merchants can customize the location of their products on their Catalog app ...

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    Alexis Burbul created an article,

    Battery Life and Charging Your Device

    The Poynt Smart Terminal and the Poynt 5 are both built to provide up to 8 hours of battery life, depending on usage.  Battery usage does vary on several different factors including transaction vol...

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    Alexis Burbul created an article,

    Peripherals: Replacing Receipt Paper Rolls

    The Poynt Smart Terminal, equipped with a built-in printer, utilizes thermal printer paper to print receipts and Settlement reports. Thermal printers do not utilize ink, so that won't require any r...