Settlement batches are groups of credit card transactions that must be sent to processors and submitted for settlement. As this completes the transaction, this process is usually conducted on a daily basis and may either be done manually or automatically on the Poynt Smart Terminal.
Note: Some processors are configured to auto-settle all merchants at a specific time. While you may settle your batches on the device, if your processor employs a generic settlement time, actual funding times may vary. Please inquire with your reseller organization for more information.
Step 1: Tap on the "Settlements" app
Step 2: In the Settlements app you will see the following options:
- Settle allows you to review a Settlement Summary of transactions in the Open Batch.
- Transactions allows you to view a detailed list of transactions in the Open Batch, Pending Tips, and/or Auth-Only transactions.
- Batch History allows you to view previously generated Settlement Reports.
- Reports allows you to view all of the reports generated on your Poynt HQ or on the terminal.
Step 3: Tap on Settle to review a Settlement Summary of transactions currently in the Open Batch.
You will see summary amounts for Sales, Tips, and Refunds (if applicable). If you have any Auth-Only transactions, you will see an option to Review Transactions.
Step 4: Tap on Transactions or Review Transactions to view a detailed list of transactions in your Open Batch, Pending Tips, and payments in Auth-Only status.
You will see tabs for Open Batch and Auth-Only (if applicable). Here's an example of what your Open Batch may look like:
Step 5: If you have any Auth-Only transactions, below is an example of transactions in the Auth-Only tab.
Here you can tap into Edit, and then tap Add to Batch so that the Auth-Only transaction is captured and completed when the Batch Settlement is submitted.
You can also Void the Auth-Only from here as well.
Step 6: Once you're finished making any necessary adjustments to your Transactions details, you can tap Review to return to the Settlement Review page.
When you are ready to generate your Settlement Report tap on the green Settle Open Batch button. This will also submit any Auth-Only transactions ready for capture.
Note: If you have any Auth-Only transactions that are not ready for capture, you will continue to see the message that "x transactions ($amount) are not included in the batch". Tapping on Settle will only generate Settlement Report for transactions which are in the Open Batch.
Step 7: Once you tap Settle Open Batch you will see an intermittent page showing a processing symbol. Then you will see the page below that shows the Settlement Report summary.
Step 8: At any time, to access details for a specific Settlement Report, you can tap the Batch History option from the Settlement App menu. You will see a list of Batch Reports. Tapping on the Details button will allow you to access a specific Settlement Report including a full list of transactions in the batch.
Step 9: Viewing a Batch Detail Report
You will see the Settlement Report Summary section showing Sales, Tips, and Refunds (if applicable). Below that section, you will see a summary by card type. Further below that, you will see a detailed list of all of the transactions in the Settlement batch.
Note: You can also access these Settlement Reports on the web from your Poynt HQ. There you have the option to view the Settlement Report in html, pdf, or excel format. You can access these at Sales & Reports > Report > select a Settlement Report. If you wish, you can also print Settlement Reports using the pdf format.