Once a payment has been processed, a record of the details may be reviewed in the Transactions list. There you can resend the receipt to the customer and void or refund the payment.
Transactions may be viewed from anywhere - on your Smart Terminal itself, on Merchant HQ at Poynt.net, or even from the palm of your hand with the HQ Mobile app.
You can review your transactions directly in the Transactions app on your terminal.
We also added a shortcut to the Terminal and Register app so that you can quickly access your list if necessary in between other transactions. To access tap the three bar menu > Transactions.
Note: Only Owners and Managers may view all of the transactions on their Smart Terminal. When Employees visit the Transactions list, they will only see the transactions they processed. Learn more about Terminal user permissions.
You can review your transactions directly on the Merchant HQ on Poynt.net/transactions. Once signing into your Merchant HQ account, select Sales & Reports > Transactions.
You can also review payments, resend receipts, or refund payments from the palm of your hand with the HQ mobile app. The HQ app is helpful for owners who are not on-site to keep track of transactions from anywhere.