Support Contact Info

Since your reseller organization, or acquiring bank, is most capable to provide assistance as to your Poynt experience, we recommend reaching out to them first to receive assistance.

Phone: If you're affiliated with Elavon, Silver Sky Soft Services, Mindbody, or Tcetra you'll find their phone contact info in the pages linked. Otherwise, you may find the phone number of your Reseller Organization on your Poynt.net account under the "Support" tab.

Email: If you'd prefer to send an email, please log into your Poynt.net account and select the "Support" tab. There you'll create a ticket which will be shared with the support team of your reseller organization to further assist you. 

Reseller	Phone Number
Elavon	1-800-725-1243
Silver Sky Soft Services	916-800-7353
Mindbody	877-755-4279
Tcetra	877-956-2359