Because we built your Poynt device to be future proof, there are many different ways that you may accept payments on your terminal.
There are two applications where you can press “Charge” to begin the payment process: the Terminal app and the Register app. From there, you and your customer will be prompted on both screens to select payment method and enter required information.
Card Payments - MSR and EMV
Your smart terminal has both MSR and and EMV capabilities— both in the same card reader. Simply select “credit” or “debit” (if your processor allows) from the payment screen and your customer will be prompted to enter their card and complete checkout.
Once their card has been processed, an audible alert will remind them to remove their card. They will then complete their transaction and select how they would like to receive their receipt.
You can accept cash payments through the Terminal or Register App. When going through the checkout process, there will be several options to select while making change so that you can move quickly throughout the transaction.
For payments where it’s easier to enter the card information, there is manual entry available. Simply select “Manual Entry” from the payment screen and you or your customer will be able to enter their payment information.
NFC, or Near Field Communication, is enabled for Android Pay and Apple Pay. To pay using NFC, your customer will tap their phone on the customer-facing QR code and Barcode scanner.
If you would like to record and track transactions paid with other payment methods, such as checks, gift certificates, vouchers, or store credits, you can choose Other, which allows you to enter notes about those transactions. Like Cash or Check transactions, the Poynt Smart Terminal does not electronically process these transactions. Other is for record-keeping only. Transactions marked as Other will appear in your Transaction Report and include a column with your notes.
If this functionality does not quite fit your needs, please visit the Poynt Apps marketplace on your terminal for apps that may be able to assist more.
Note: If you would like the ability to track checks, gift certificates, etc. and don't see it on your terminal, you will need to opt-in. Please reach out to our support team for assistance at firstname.lastname@example.org.